Customer service pledge


We are fanatical about Customer Service and your buying experience with POD.

We are determined to not be the same as lots of other website companies, where you get all the benefits shopping online, but without being able to speak to a 'real person' - no-one wants to shop without feeling like their order will be dealt with professionally.


have Peace of mind with POD customer service

We have both professional business people from blue chip companies, to small business professionals, buying from ourselves. We know it's not good when people don't respond to your emails or when you have a query about your order or have a simple question.

We believe its great that your emails or phone calls are dealt with quickly, professionally and with enthusiasm.

Introducing Our Customer Service Pledge

At POD it's simple...

...we try hard to ensure that all our customers (by now hopefully you are a customer) are happy - both with the product you order and with your overall experience.

Take a look at our Customer testimonials to see what our customers have been saying.

Our Customer Service Pledge means we will do our very best to ensure that your buying experience is as good as it can be - we will deal with any emails promptly and phone calls as efficiently as we can.

Our Customer Service Pledge also means we listen - with a dedicated customer service department your opinions and feedback is read and acted on if required.

We look forward to hearing from you.

Many thanks,

 

Ian Hamilton
Customer Service Department
POD Display Systems



For further information about POD's Terms and Conditions, Returns Policy or Complaints Proceedure,
please click here.




Print on Demand Limited. Lower Farm, High Street, Irchester, Northants NN29 7AB (UK)
Telephone: +44(0)1933 411159 Fax: +44(0)1933 411906
email: info@pod-exhibition-systems.co.uk

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