01933 411159
020 3793 8887
Exhibition Stands Since 2001

POD Exhibition Systems Cancellation Policy

 

When you buy goods from POD, you have the same rights as if you had bought them from a shop.

All of POD's products have been checked so that our products when delivered will:
1) match their description on the website
2) be of satisfactory quality
3) have clear information available before you decide to buy

You may however cancel your order at any time prior to any delivery being made, or, up to 7 working days, after you received the goods and get your money back, although you will be liable to pay for the return of the goods to POD.

All cancellations of orders must be made in writing by email, fax or post prior to the 7 day period.

You do not have the right to cancel if the goods you have ordered were made to order (bespoke) or are of a perishable nature.

Your refund will be issed as soon as goods are returned or within 30 days of the cancellation being received.

Under the law the customer has the responsibility to treat the product with "reasonable care" which would include that the goods are returned as the statement below:
- Goods should be returned if cancelled in the original packaging, with a copy of the delivery note, within 14 days of the date of receipt of said goods.
- Please note that POD are only able to accept items that have not been damaged (except in transit), altered or used, hired or displayed in any way.

Your statutory rights as a consumer are unaffected by this policy. This policy may be superseded by any contract you enter into with Print on Demand Limited as a company.

 

Please contact our Customer Services Department on 01933 415145 or email us.